Privacy Policy

Privacy Policy

We Global EC are registered at Thirupur. At Global Ec, we value your trust & respect your privacy. This Privacy Policy provides you with details about the manner in which your data is collected, stored & used by us. You are advised to read this Privacy Policy carefully. By downloading and using the GlobalEC application/ website/WAP site you expressly give us consent to use & disclose your personal information in accordance with this Privacy Policy. If you do not agree to the terms of the policy, please do not use or access GlobalEc.

Note: Our privacy policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically. This Privacy Policy shall apply uniformly to GlobalEc applications, desktop website & mobile WAP site.

General

We will not sell, share or rent your personal information to any 3rd party or use your email address/mobile number for unsolicited emails and/or SMS. Any emails and/or SMS sent by GlobalEC will only be in connection with the provision of agreed services & products and this Privacy Policy.
Periodically, we may reveal general statistical information about GlobalEC & its users, such as number of visitors, number and type of goods and services purchased, etc.

We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.

App Information

We are mentioned what kind of service using. MobileRecharge, DTH Recharge, PostPaid Recharge, Electricity Bill, My Topop Reposrt, Rechareg Report, A/C Statement, Credit Reports, Load Wallet. Retailer Topup, Topup Report, Collection Report, Credit Report, Reailer List

MobileRecharge, DTH Recharge, PostPaid Recharge, Electricity Bill

Mobile, DTH, POSTPAID service we get three fields like mobile number, Network Operator(MNP) and Amount as per user wise.

My Topop Report, Recharge Report, A/C Statement, Credit Reports, Transfer Report, Topup Report, Collection Report

App listing the report of recharge, topup and statement as per user wise in corresponding service. Especially, user wallert report can get from MyTopup Report. Self recharge list can see in Recharge report. Recharge and amount transaction can see A/c Statement. Credit transaction see in Credit Report. Wallet transfer can see in Transfer Report. Wallet and Recharge topup status can see in Topup Report. Received amount can see in collection report date wise.

Load Wallet / Self Stock Transfer (OD Request) / Amount transfer

Load wallet having the OD Request(Self Stock Transfer (OD Request)”) and Payment Request. User can load wallet them self by using this OD Request and User can initiate request to load wallet. This is Manual process in payment request

Personal Information

Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email ID, Aadhar card number, Pan card number, credit card number, cardholder name, card expiration date, information about your mobile phone, DTH service, data card, electricity connection, Smart Tags and any details that may have been voluntarily provide by the user in connection with availing any of the services on GlobalEC.


When you browse through GlobalEC, we may collect information regarding the mobile/ tab device details, domain and host from which you access the internet, the Internet Protocol [IP] address of the computer or Internet service provider [ISP] you are using, and anonymous site statistical data.

Use of Personal Information

We use personal information to provide you with services & products you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, inform you about offers, products, services, updates, customize your experience, detect & protect us against error, fraud and other criminal activity, enforce our terms and conditions, etc. We also use your contact information to send you offers based on your previous recharge and interests.

We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, gender, etc.). We use this data to customize your experience at GlobalEC , providing you with content that we think you might be interested in and to display content according to your preferences.

Cookies

A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. GlobalEC uses cookie and tracking technology depending on the features offered. No personal information will be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Links to Other Sites

Our site links to other websites that may collect personally identifiable information about you. GlobalEC is not responsible for the privacy practices or the content of those linked websites.

Security

GlobalEC has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Consent

By using GlobalEC and/or by providing your information, you consent to the collection and use of the information you disclose on GlobalEC in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

Online queries in GlobalEC (https://globalec.in/contact.php) First response time - 2 working days Final resolution time - 4 working days Helpline - 9087373739 Final resolution time - 4 working days

If GlobalEC needs additional time for any case, same will be informed to customer along with reason of delay and expected resolution timelines

Email: contact@globalec.in